Kew Gardens

Kew Gardens Concierge Car Service 

The Australian Aged Care Group Pty Ltd (AACG) is committed to providing residents with choice and greater flexibility in travelling to and from a facility. AACG believes in empowering our residents by increasing their ability to live their lives as independently as possible, whilst still in care. Our Concierge Car Service at Kew Gardens Aged Care operates by appointment seven days a week in partnership with assisted travel provider, Call on Clare. Residents benefit from having access to a qualified nurse to accompany them to and from medical appointments if family and friends aren’t available. The service ensures residents always have a companion on hand to travel with them for whatever reason; even if it’s simply to have a cappuccino and do some shopping in town! The Kew Gardens Aged Care Assisted Travel Services provides:
  • Hospital-trained, Division 1 Nurses
  • Caring, professional, experienced staff with outstanding references
  • Fully insured, comfortable, late-model cars
  • Ability to clarify and explain hospital procedures
  • Liaise with specialists and authorities
  • Careful planning and gathering of materials for each visit
  • Take notes and make reports for the resident and their family
  • Pick up, wait with and return resident safely home
  • Check food, drink, medicine and make recommendations for comfort
  • Companionship and transport for shopping or social outings
Costs for this service charged by Call on Clare:
  • $45 per hour for shopping etc., plus 75 cents per travelled km (+GST)
  • $65 per hour for specialist medical appointments where detailed notes are written following each appointment, plus 75 cents per travelled km (+GST)
To utilise our Assisted Travel Service, please see Reception for more details and to make a booking. All bookings are subject to a $10 administration fee.