Quality Care & Support

Kew Gardens Quality Care and Support Services

Every Kew Gardens Aged Care staff member is professionally recognised. Our team shares the same commitment to delivering premium, person-centered aged care, based on an intimate knowledge of each resident’s personal requirements and choices. Being an Extra Service Facility, Kew Gardens maintains higher staff to resident ratios than most facilities. Diversional therapy, dietician, speech therapy, beauty therapy, music therapy, physiotherapy, podiatry, massage and aromatherapy including dementia specific programs, and a choice of experienced accredited doctors are also available. (you may also like to continue to consult with your own doctor If you so choose).

Ageing in Place

By offering a comprehensive range of care options, the concept of “ageing in place” removes the need for any subsequent move to another facility. Ageing in place relates to the provision of responsive and flexible care in line with each individual’s changing care needs in a familiar and appropriate environment. The Australian Aged Care Group Pty Ltd (AACG) provides ageing in place in all their facilities and aim to allow residents to age in place in his/her own room, with all necessary care and services brought to the resident when appropriate.

General Care Services

AACG facilities provide all aspects of Residential care for people who require assistance with activities of daily living. This can include assistance with dressing, meals, cleaning and mobility, as well as medical needs.

Palliative Care

The Australian Aged Care Group Pty Ltd provides palliative care in all our facilities. We involve palliative care support services such as Eastern Palliative Care as required, and recognise palliative care as a specialist area of health care practice. Improving the experience of dying in residential aged care is the basis of our palliative care programme.

Respite Care

Respite care involves shifting care responsibilities to another carer, for a temporary period. At Kew Gardens, we recognise that respite care is an important aspect of aged care. Ensuring that carers have the time to focus on their health and personal lives is key in delivering care to appropriate standards.