Director of Care Message — Cathrine Klomp

Hi everyone,
At Kew Gardens we have a focus on the health, safety and wellbeing of our residents and employees and we have made a number of important changes to the way we provide care for our residents in response to COVID-19 and we will continue to make changes, as the situation evolves.

Infection prevention and control is central to mitigating the risk of infections and recently our staff have become tertiary qualified in Infection Control, so that we can continue to deliver the highest standard of care.

We understand that the precautions can cause more strain on everyone and especially our staff with all of us having a responsibility for minimising the virus exposure to the residents and the people we care for, as well as for families and colleagues. This is a challenging responsibility to have, given that the virus is not readily detected in its early stages of infection.

However, we are very careful to balance the precautions against other needs for residents and staff. We have worked very hard to keep our café operating safely throughout this time, as we have noticed it is central to keeping our community together and feeling happy.

Other very important activities that keep us connected and supporting one another are the Friday evening drinks and the garden walks. We have learnt that providing safe and meaningful opportunities for our residents to spend time with each other, their families and friends remains very important and we continually monitor the situation to provide those opportunities as much as possible.

Best wishes


Jul 15, 2021